FAQs

Please refer to the size information on the product page and choose according to your height, weight, and preferred fit. If you are unsure about the size, we recommend a smaller size for a tighter fit and a larger size for comfort.

The suitable season varies depending on the product. Thin and light types are suitable for spring/summer or indoor coordination, while thick and brushed-back types are suitable for autumn/winter. For more details, please check the thickness and material descriptions on each product page.

In general, the lower the number, the thinner and more sheer the item, while the higher the number, the more coverage and warmth it provides. In addition, the degree of luster, how it feels against the skin, and its overall appearance also differ depending on the series, so please refer to the product images and descriptions for more details.

When wearing the garment for the first time, avoid pulling it forcefully and gently adjust it into place. To achieve a better fit and comfortable wear, avoid friction from nails or accessories and gradually pull the garment up from the toes.

To help maintain the fabric's quality for longer, we recommend hand washing in cold water with a neutral detergent. After washing, please air dry and avoid high temperatures, direct sunlight, and contact with rough materials as much as possible.

We typically process shipments as quickly as possible after confirming payment. However, there may be slight delays depending on order volume, public holidays, or warehouse operating status. Please check your order confirmation email for more details.

Delivery times vary depending on the destination country or region, shipping method, and customs clearance status. Once your order has been shipped, we will send you a notification including tracking information. If your item does not arrive after the estimated period, please feel free to contact us.

Due to the nature of the products, some items may not be eligible for return or exchange once opened or used. In the event of an incorrect delivery, damage, or obvious defect, please contact customer support as soon as possible.

This site supports major international payment methods. Available payment methods can be viewed on the checkout screen. Please note that payment methods displayed may vary depending on the country or region.

If you find any defects or have any concerns after receiving your product, please contact us via the inquiry page on our website or through customer support. For a smoother resolution, we recommend including your order number, a description of the issue, and photos of the affected area.